Events Legacy
2020 Year in Review: Events

2020 Year in Review: Events

2020 was a year unlike any in recent memory with changes occurring in every industry, including aspects like consumer preferences and expectations. Disruptions to 2020 planning forced brands to adapt quicker than anticipated in order to stay relevant. With social...

Four Rules to Creating Real-time Customer Value

If one thing was apparent at Forrester’s recent Forum for Marketing Leaders, it’s this: the customer rules. Research Director David Cooperstein kicked off his presentation with a Bob Dylan quote that captured the sentiment of the event. “The times … they are...